housekeeping supervisor
sudeep wijerathne in Middle East
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Career Objective
To work with an esteemed organization to prove best of my professional and educational abilities
For the growth of both together.
Key Skills
To meet the objectives set by the industry
Ability to face challenges and takes initiative actions
Language Proficiency
English and Sinhalese-(Speak/Read/Writing)
Computer Skills
Microsoft Word, Excel, PowerPoint
English Typing Speed 52 pm
CAREER PROFILE
VELASSARU RESORT (Small Luxury Hotels), MALDIVES 5* since 2010 up to today
Housekeeping Supervisor
The Objective:
The housekeeping supervisor is responsible to ensure that guest rooms cleanliness and quality service, which is welcoming room standards friendly, professional and efficient in respect to all services that the Resort provides. Also responsible for managing situations related to that arise from Guest queries and or complaints in an appropriate manner as well as ensuring that all standard operating procedures are implemented correctly.
Key Duties / Responsibility:
Responsible for clear and effective communication between housekeeping and other departments.
Allocating the staff for necessary work areas. Report all work orders to engineering/maintenance any and all problems needing repairs. Focus on Special Emphasis on Priority and VIP guests. Create a courteous friendly, professional, work environment through open line of communication. Ensure compliance with safety and sanitation standard. Inspect and maintain hotel rooms daily. Maintain a regular deep cleaning program, a monthly planner consisting of a project a day. Assist Housekeeping Manager in maintaining a monthly linen inventory . Approach all encounters with guests and employees in a friendly, service-oriented manner. Utilizing the proper equipment and supplies for the efficient and economical operation of the hotel. Ensure that all guest rooms, public areas and back of the house work areas. Supervise, train, support, and monitor room attendants, turn down attendants, and housemen ensure that housekeeping services are completed in a first-class manner. Inspect and ensures all rooms have been assigned and serviced each day. Assist the Housekeeping Manager managing the staff company goals and objectives. HOTEL CEYLAN, KITHULGALA SRILANKA. Housekeeping supervisor 2008-2009MAHAWELI REACH HOTEL KANDY, SRI LANKA.
Housekeeping supervisor 2006-2007
CEYLON HOTEL SCHOOL HOTEL COLOMBO, SRI LANKA.
Food and beverage server 2005-2006
HOTEL TOPAZ AND TOURMALINE KANDY, SRI LANKA.
Receptionist 2004
ORIENT HOTEL BANDARAWELA, SRI LANKA.
Room attendant 2003
Educational & Professional Qualification:
Institute/Hotel Certificate Year
Kingswood college Kandy sri lanka. General Certificate of (O/L) 1998
Kingswood college kandy sri lanka. General certificate of (A/L) 2001
Hotel basic level housekeeping sri lanka institute of tourism and hotel management 2002
Hotel basic level front office sri lanka institute of tourism and hotel management 2004
Hotel food and beverage sri lanka institute of tourism and hotel management 2005
Hotel proficiently cookery sri lanka institute of tourism and hotel management 2006
Specialized in housekeeping sri lanka institute of tourism and hotel management 2007
Dialog telecom academy CS foundation course. 2007
Box Hills Institute of Australia Train the Trainer Training
(Velassaru Maldives) Customer Service 2010
Computer Operational Knowledge:
OPERA PMS (7.0 Ver) at Velassaru Maldives |Y2K 2000.topaz and tourmaline
Personal Details
Religion : Buddhist
Nationality : Sri Lankan Date of Birth : 24nd, September 1982
Sex : Male
Sudeep wijerathne
…………………………………………… ……………………………………………Date Signature
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